Spring Arrangement Pastel
Soft pastel arrangement in a white ceramic pot.
The flowers may vary depending on availability.
All our arrangements are designed with the freshest market flowers available at the time of design.
Deluxe is pictured.
Premium is packed with even more blooms.
Our Guarantee
Every order is important to us because we know how important it is to you. We earnestly endeavour to please every customer with beautiful flowers and accommodating service. Knowing that flowers are a perishable natural product and that floral arrangements and floral gifts are handmade, we make every effort to fortify our floral products and ensure the quality, accuracy, and beauty of our work. Many variables determine whether a flower will last as long as anticipated or whether a designer has created something that you will enjoy. Because we constantly seek ways to bring some of these variables under our control for improved floral performance, we welcome your comments and inquiries. Also, if you are not completely satisfied with the quality of one of our products, then please contact us immediately and we will promptly take the appropriate action.
Substitution Policy
Fresh Flowers: We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and colour combinations. In single-variety arrangements, the variety will take precedence over colour. For instance, if an order is for yellow gerberas, they will substitute another colour of gerberas, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and vice versa.
Substitutions for Special Occasions: Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we may not be able to contact you via the phone number(s) or email address you provided us.
Delivery Policies
Delivery times - Our deliveries go out at 12:00 p.m. Depending on location delivery may occur between 12:30 and 5:00 pm.
We are unable to guarantee delivery at a specific time. Special delivery time requests need to be requested by phone. We will try to accommodate whenever possible.
Morning deliveries have to be booked ahead and may include a rush charge.
Hospital deliveries will have a $5 surcharge added to the delivery cost.
If No One is Home: Depending on the delivery location and weather conditions if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbour, or leave a message for the recipient to call to arrange for second delivery attempt this will accrue a second delivery charge to the seller.
Recipient May be Contacted: In some cases, the florist may contact the recipient to ensure they will be home to accept the delivery.
Request to Leave Item at Door: The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.